Sources disagree
Pactessa calculates ACTIVE; the administrator or insurer says REJECTED.
The insurer’s answer governs what may be told to the member. Our calculation is a finding to investigate, not an override.
Policy 360 · POL-01093
Pactessa calculates ACTIVE; the administrator or insurer says REJECTED.
The insurer’s answer governs what may be told to the member. Our calculation is a finding to investigate, not an override.
1What the customer asked for
ACCEPTED
2What our rules calculate
Our reading — not a confirmation of cover
ACTIVE
premiums current, within term · product FFP-2026.3
3What the administrator or insurer said
REJECTED
as at 7 November 2026 — member exceeded maximum entry age at inception
4How we know
D_STALE_OR_CONFLICTED · API_OR_SIGNED_ACKNOWLEDGEMENT
within this book’s freshness policy
Not accepted by the insurer
The administrator or insurer declined this policy on 7 November 2026 (member exceeded maximum entry age at inception). Pactessa's own calculation is ACTIVE; it does not override the insurer's answer.
As at 10 November 2026.
A policy can both disagree with its source and be counted in another column — a disagreement is a finding, not a disposal.